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Terms and Conditions

Last updated: 29 September 2026

In short

  • These terms apply when you use bjorgk.com or buy from us. Bjorgk is operated by ECPRO BRAND LTD.
  • Delivery is covered by our Shipping Policy, and returns and refunds by our Return and Refund Policy.
  • Nothing in these terms affects your statutory rights as a consumer.

Overview

This website is operated by ECPRO BRAND LTD, trading as Bjorgk (see our Company Information). In these terms, “we”, “us” and “our” mean Bjorgk. We offer this website, including all information, tools and services available on it, to you, the user, on condition that you accept all the terms, conditions, policies and notices set out here.

By visiting our site and/or buying from us, you use our “Service” and agree to be bound by these Terms and Conditions (“Terms”), including the additional terms, conditions and policies referred to here or available by hyperlink. These Terms apply to all users of the site, including people who browse the site, customers and anyone who contributes content.

Please read these Terms carefully before using our website. By accessing or using any part of the site, you agree to be bound by them. If you do not agree to all of these Terms, please do not use the website or our services.

Any new features or tools added to our shop in future will also be subject to these Terms. You can read the latest version of these Terms on this page at any time. We may update, change or replace any part of these Terms by posting updates on our website, so please check this page from time to time. If you continue to use or access the website after changes are posted, you accept those changes. Changes will not affect orders you have already placed.

1. Using our online shop

By accepting these Terms, you confirm that you are at least the age of majority where you live, or that you are the age of majority where you live and have given your consent for any minor in your care to use this website.

You may not use our products for any illegal or unauthorised purpose, and you must not break any law that applies to you when using the Service (including copyright laws).

You must not transmit any worms, viruses or other code of a destructive nature.

If you breach or break any of these Terms, we may immediately end your use of the Service.

2. General conditions

We reserve the right to refuse service to anyone at any time, for any reason.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any part of the Service, use of the Service or access to the Service, without our express written permission.

The headings in these Terms are included for convenience only and do not limit or affect these Terms.

3. Accuracy, completeness and timeliness of information

We are not responsible if information on this site is not accurate, complete or up to date. The content on this site is provided for general information only and should not be relied on as the sole basis for making decisions without consulting more accurate, complete or up-to-date sources. Any reliance on the content of this site is at your own risk.

This site may contain historical information. Historical information is not necessarily current and is provided for reference only. We may change the content of this site at any time, but we have no obligation to update any information on it. You agree that it is your responsibility to monitor changes to our site.

4. Changes to the Service and prices

Prices for our products are subject to change without notice.

We may change or discontinue the Service (or any part or content of it) at any time without notice.

We will not be liable to you or to any third party for any change of price, suspension or discontinuance of the Service. A price change will not affect an order you have already placed.

Offers, such as Buy 2, Get 1 Free, and discount codes apply as described on our website when you place your order, and we may change or end them at any time. If you cancel or return part of an order that used an offer, section 4 of our Return and Refund Policy explains how the price of the items you keep is worked out.

5. Products

Some products may be available exclusively online through our website. These products may be available in limited quantities and are covered by our Return and Refund Policy, which does not affect your statutory rights.

We have made every effort to show the colours and images of our products as accurately as possible. We cannot guarantee that your screen will display any colour accurately.

We reserve the right, but are not obliged, to limit sales of our products to any person, geographic region or jurisdiction. We may do this on a case-by-case basis. We reserve the right to limit the quantities of any products we offer. All product descriptions and prices are subject to change at any time without notice, at our sole discretion. We may discontinue any product at any time. Any offer for any product made on this site is void where prohibited.

We are legally required to supply products that are as described, of satisfactory quality and fit for purpose. If something isn’t right, our Return and Refund Policy explains what to do, including our 30-Day Comfort Guarantee. Nothing in these Terms affects your statutory rights.

6. Orders, billing and account information

We reserve the right to refuse any order you place with us. We may, at our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same payment card, and/or orders that use the same billing and/or delivery address. If we change or cancel an order, we will let you know using the contact details provided with your order and refund any payment for the cancelled items in full. We reserve the right to limit or prohibit orders that, in our sole judgement, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made on our shop. You agree to promptly update your account and other information, including your email address, so that we can complete your transactions and contact you as needed.

For more details, please see our Return and Refund Policy.

7. Optional tools

We may give you access to third-party tools which we do not monitor and have no control or input over.

You acknowledge and agree that we provide access to such tools “as is” and “as available”, without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion, and you should make sure you are familiar with and approve of the terms on which the relevant third-party provider(s) offer those tools.

We may also offer new services and/or features through the website in future (including new tools and resources). These new features and/or services will also be subject to these Terms.

Certain content, products and services available through our Service may include material from third parties.

Third-party links on this site may take you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating their content or accuracy, and we do not warrant and will not have any liability for any third-party materials or websites, or for any other materials, products or services of third parties.

We are not liable for any harm or damage related to the purchase or use of goods, services, resources, content or any other transactions made in connection with any third-party websites. Please review the third party’s policies and practices carefully and make sure you understand them before you engage in any transaction. Complaints, claims, concerns or questions about third-party products should be directed to the third party.

9. Comments, feedback and other submissions

If, at our request, you send certain specific submissions (for example, competition entries), or if without a request from us you send creative ideas, suggestions, proposals, plans or other materials, whether online, by email, by post or otherwise (together, “Comments”), you agree that we may, at any time and without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any Comments that you send to us. We are and shall be under no obligation (1) to keep any Comments confidential; (2) to pay compensation for any Comments; or (3) to respond to any Comments.

We may, but have no obligation to, monitor, edit or remove content that we decide, in our sole discretion, is unlawful, offensive, threatening, abusive, defamatory, pornographic, obscene or otherwise objectionable, or that infringes any party’s intellectual property or these Terms.

You agree that your Comments will not breach any right of any third party, including copyright, trade mark, privacy, personality or other personal or proprietary rights. You also agree that your Comments will not contain unlawful, defamatory, abusive or obscene material, or any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any Comments. You are solely responsible for any Comments you make and their accuracy. We take no responsibility and assume no liability for any Comments posted by you or any third party.

10. Personal information

Your submission of personal information through our shop is governed by our Privacy Policy, which explains how we collect and use your personal information.

11. Errors, inaccuracies and omissions

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, offers, delivery charges, delivery times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate, at any time (including after you have submitted your order). If we cancel your order for this reason, we will let you know and refund you in full.

We have no obligation to update, amend or clarify information in the Service or on any related website, including pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website should be taken to indicate that all information in the Service or on any related website has been changed or updated.

12. Prohibited uses

In addition to the other restrictions set out in these Terms, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to encourage others to perform or take part in any unlawful acts; (c) to break any international, national or local law, rule or regulation; (d) to infringe our intellectual property rights or those of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate or discriminate against anyone based on gender, sexual orientation, religion, ethnicity, race, age, national origin or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that affects the functionality or operation of the Service or of any related website, other websites or the internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or get around the security features of the Service or any related website, other websites or the internet. We reserve the right to end your use of the Service or any related website for breaching any of the prohibited uses.

13. Website availability and our responsibility to you

We do not guarantee, represent or warrant that your use of our Service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable.

You agree that from time to time we may remove the Service for indefinite periods of time or cancel the Service at any time, without notice to you.

Our website and its content are provided “as is” and “as available”. This does not apply to the products you buy from us, which are covered by your statutory rights and our Return and Refund Policy.

If we break these Terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breach or of our failure to use reasonable care and skill. Loss or damage is foreseeable if it is obvious that it will happen, or if both of us knew it might happen when you placed your order. We are not responsible for loss or damage that is not foreseeable.

We do not exclude or limit our liability where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, for breach of your legal rights in relation to the products, and for defective products under the Consumer Protection Act 1987.

Our products are for domestic and private use. We are not liable to you for any loss of profit, loss of business, business interruption or loss of business opportunity.

14. Severability

If any provision of these Terms is found to be unlawful, void or unenforceable, that provision shall still be enforceable to the fullest extent permitted by law, and the unenforceable part shall be treated as severed from these Terms. This shall not affect the validity and enforceability of any other provisions.

15. Termination

The obligations and liabilities of the parties incurred before the date of termination shall survive the termination of this agreement for all purposes.

These Terms remain in effect unless and until terminated by either you or us. You may terminate these Terms at any time by telling us that you no longer wish to use our Services, or when you stop using our site.

If, in our sole judgement, you fail, or we suspect that you have failed, to comply with any term or provision of these Terms, we may also terminate this agreement at any time without notice. You will remain liable for all amounts due up to and including the date of termination, and/or we may deny you access to our Services (or any part of them).

16. Entire agreement

If we fail to exercise or enforce any right or provision of these Terms, this shall not be a waiver of that right or provision.

These Terms and any policies or operating rules posted by us on this site or in relation to the Service make up the entire agreement and understanding between you and us and govern your use of the Service. They replace any earlier or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any earlier versions of these Terms).

Any ambiguity in the interpretation of these Terms shall not be construed against the drafting party.

17. Changes to these Terms

You can read the most current version of these Terms on this page at any time.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms by posting updates and changes on our website. It is your responsibility to check our website from time to time for changes. If you continue to use or access our website after any changes to these Terms are posted, you accept those changes. The version in force when you place an order applies to that order.

18. Governing law

These Terms are governed by the law of England and Wales. You can bring legal proceedings in the courts of England and Wales. If you live in Scotland or Northern Ireland, you can also bring proceedings in the courts of the country where you live.

19. Contact details

Questions about these Terms should be sent to us at info@bjorgk.com. Our company details are on our Company Information page.